Confidentiality

It is the Customer's responsibility to select the products he/she wishes to order online and to pay the full price. A minimum delivery time is indicated at the time of the order and cannot be revoked.

The ordering process is as follows: select the Product / put it in the basket / pay the basket / collect the order from the shop concerned.

No order can be canceled or modified unless at least 24 to 48 working hours before the planned collection date.

In the event that your order was placed within 24 hours before its collection, that is to say the day before for the next day, due to the particularly short time between the validation of the order and its collection, this This cannot be the subject of a cancellation or refund request, as it is already being prepared and produced by our teams.

The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.

Any order placed constitutes the formation of a contract concluded at a distance between the Customer and the Seller.

The computerised registers, kept in the Seller's computer systems under reasonable security conditions, shall be considered as proof of the communications, orders and payments made between the parties. The archiving of order forms and invoices is carried out on a reliable and durable medium that can be produced as proof.

These are the terms on which we, CEDRIC GROLET (hereinafter the "Seller") sell all our Products to you. By ordering any of the Products, you agree to be bound by these Terms and Conditions. These General Conditions of Sales apply, without restriction or reservation, to all sales concluded by with our customers, individuals or legal person (hereinafter the "Customer") following placement of an order for products offered for sale (hereinafter the "Products") on the website cedricgrolet.com

They specify in particular the specifications, allergens, descriptions, illustrations, indications of dimensions or capacity of the Products, ordering conditions, payment, which the Customer is required to read before ordering. The Products offered for sales on cedricgrolet.com are food products and books.

The choice and purchase of a Product are the sole responsibility of the Customer.

All orders are subject to acceptance and availability. Product offers are within the limits of available stocks, as specified when placing the order.

The photographs, graphics, visuals, and illustrations available on the internet or on the store's website are not contractual and are subject to change at any time without prior notification and cannot engage the responsibility of the seller for cedricgrolet.com. The illustrations published online are in no way free of rights and any reproduction or misappropriation will be liable to prosecution.

These General Conditions are accessible at any time on the cedricgrolet.com website and shall prevail over any other version or any other contradictory document.

The Customer declares to have read these General Conditions of Sales Sale and to have accepted them when purchasing online or in store.

These General Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is that in force on the date of placing the order.

The Customer acknowledges having had communication, prior to placing his order and concluding the contract, in a readable and understandable manner, of these General Conditions of Sales

Seller's outlet contact details:

COMO Orchard Singapore

30 Bideford Road

Singapore 229922

Asia

singapore@cedricgrolet.sg

The Order process is set out on the website cedricgrolet.com. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly. It is the Customer's responsibility to select the products he wishes to order online and to pay the full price (hereinafter the Order). A minimum period is indicated at the time of the Order and cannot be revoked.

The ordering methods are as follows: select the Product / put it in your basket / pay for the basket / pick up your order in the relevant store.

No order can be canceled within 3 working days preceding the planned collection date of the order. Any change to the order within the 3 working days preceding the collection date must be made in writing and will be subject to validation.

The Seller reserves the right to cancel or refuse any order from the Customer with whom there is a dispute relating to the payment of a previous order.

Once an order has been placed your order is considered firm and there will be a contract between us.

The computerized registers, kept in the Seller's computer systems under reasonable security conditions, will be considered as proof of the communications, orders and payments made between the parties. Archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

The products are supplied at the current prices displayed on the cedricgrolet.com website when the

order is registered by the Seller. Prices are expressed in Singapore dollars and include VAT at the rate

applicable at the time of the Order.

These prices are firm and non-revisable during their period of validity, but the Seller reserves the right,

outside the period of validity, to modify the prices at any time.

Prices do not include processing, shipping, transport, and delivery costs, which are invoiced in

addition, under the conditions indicated on the site and calculated prior to placing the order.

The payment requested from the Customer corresponds to the total amount of the purchase, including

these costs.

An invoice is established by the Seller and given to the Customer upon delivery of the Products

ordered.

This is an order with payment obligation, which means that placing the order implies payment by the

Customer. Payment of the full price must be made when ordering. At no time can the sums paid be

considered as a deposit or down payment.

The Products are paid for by secure payment, according to the following terms: payment by credit

card.

Payment data is exchanged in encrypted mode using the protocol defined by the approved payment

provider involved in banking transactions carried out on the cedricgrolet.com site.

Payments made by the Customer will only be considered final after effective collection by the Seller of

the sums due.

The Seller will not be required to deliver the Products ordered by the Customer if the latter does not

pay the full price under the conditions indicated above.

The transfer of ownership of the Seller's Products, to the benefit of the Customer, will only be carried

out after full payment of the price by the latter, regardless of the date of delivery of the said Products.

Whatever the date of the transfer of ownership of the Products, the transfer of the risks of loss and

deterioration relating thereto will only be realized when the Customer takes physical possession of the

Products.

The 14-day right of withdrawal does not apply to perishable products. Also, the Customer cannot rely

on it.

The products sold on cedricgrolet.com comply with the regulations in force in the Asia.

The Products supplied by the Seller benefit automatically and without additional payment,

independently of the right of withdrawal, in accordance with the legal provisions.

We recommend that all Order should be consumed by the Customer on the day of location unless

otherwise stated on the packaging and subject to compliance with the storage conditions: highly

perishable products should be stored between 0° and 4° C until at the time of their consumption.

Some manufacturing steps have required freezing, we recommend that you never freeze the Products

or refreeze a thawed product. So-called dry Products and chocolate should be stored in a cool, dry

place. Any details regarding the Product or allergens are available under each product sheet posted

online.

In the case of perishable goods and to assert his rights, the Customer must inform the Seller, in

writing, of the non-compliance of the Products within a maximum period of 1 hour from delivery.

For reasons of hygiene and food safety, perishable foodstuffs will not be taken back or exchanged.

Nevertheless, the Seller will reimburse or replace within 14 days and at his expense, the Products sold

whose apparent or hidden defects or lack of conformity have been duly proven by the Customer,

under the conditions provided for in these general conditions of sale.

The responsibility of the Seller cannot be engaged in the following cases:

- non-compliance with the legislation of the country in which the products are delivered, which it is the

Customer's responsibility to verify,

- in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part

of the Customer, such as in the event of normal wear and tear of the Product, accident or force

majeure.

The photographs and graphics presented on the site are not contractual and cannot engage the

responsibility of the Seller.

The Seller's warranty is, in any event, limited to the replacement or reimbursement of non-compliant

Products or Products affected by a defect.

Your privacy is critical to us. We respect your privacy and comply with the General Data

Protection Regulation with regard to your personal information.

The Customer is informed that the collection of his personal data is necessary for the sale of

the Products by the Seller as well as their transmission to third parties for the purpose of

delivery of the Products. These personal data are collected only for the execution of the sales

contract.

For any enquiries or complaints regarding data privacy, you can contact us.